Shipping policy

Shipping Within Australia

We currently ship within Australia only.

Please note that delivery times vary depending on the product purchased, as some items are dispatched from Australia while others are shipped from our international fulfillment partners.

Tracking information will always be provided once your order is dispatched.

Zeus Bed – Dispatched from Australia

  • Dispatched from Sydney, NSW
  • Shipping carrier: Aramex
  • Processing time: 1–3 business days
  • Estimated delivery time: 2–7 business days depending on location

Once your order has been shipped, you will receive a confirmation email with tracking details.

Other items – Standard Delivery

To ensure product availability and consistent quality, CozyNomad is dispatched from our global warehouse.

  • Processing time: 2–5 business days
  • Estimated delivery: 7–15 business days
  • Tracking provided once shipped

Tracking details will be provided once the order has been shipped.

Please note that delivery times are estimates and may vary due to customs processing, peak periods, public holidays, or courier delays.

Order Processing

Orders are processed Monday to Friday (excluding public holidays).

You will receive a shipping confirmation email once your order has been dispatched.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected product.

Any applicable shipping charges will be displayed before completing your purchase.

Delivery Delays

While we work closely with our shipping partners, My Cozy Craze is not responsible for delays caused by couriers, customs processing, or events outside our control.

If your order appears delayed, please contact us and we will assist you in tracking your shipment.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Questions

If you have any questions about your order or delivery timeframe, please contact us at:

📩 contact@mycozycraze.com

We are always happy to help.